CASTELFALFI *****
is searching for a
Spa Therapist
Join the Castelfalfi Team!
Castelfalfi, located in the heart of Tuscany, blends history, nature, and authentic hospitality. Our project includes three main Business Units: luxury tourism and hospitality, agriculture and residential development.
At the heart of our mission lies hospitality, thoughtfully curated to offer unforgettable experiences in a unique setting.
In 2025, we were honored by Travel + Leisure as the No. 1 Resort in Italy, No. 2 in Europe, and No. 17 among the 100 Best Hotels in the World, a recognition that celebrates the elegance, service, and deep connection to the land that define us. We are also certified as a Great Place to Work, affirming the value we place on the people who bring Castelfalfi to life every day.
Our commitment to people is reflected in the creation of an inclusive environment that fosters a sense of belonging and appreciation, encouraging individuals to express their full potential and find fulfillment in their professional journey.
Being part of our team means contributing to an outstanding project and sharing a unique experience within a passionate community that grows in harmony with the surrounding territory.
If you would like to join our team, we are looking for a Spa Therapist.
Main duties and responsibilities:
- Delivery of treatment protocols in line with the spa brand to ensure the very best in spa experiences
- Provide a warm and friendly yet professional manner to all guests
- To be aware of guest’s individual needs and requirements
- Responsible for the spa reception in absence of spa receptionist
- Taking phone calls, bookings and making spa appointments
- To work towards the financial goals set by the spa manager in terms of retail and treatment targets
- Promoting the sale of products in conjunction with spa treatments
Ensures the highest levels of cleanliness and presentation standards in all areas of the spa
Requirements
- Previous experience on the role in luxury Spa business, either a destination spa and/or a luxury hotel is a must
- Excellent knowledge of English and Italian. The knowledge of a third European language would represent an advantage
- High technical spa operation knowledge
- Deep technical knowledge of a wide variety of treatments
- Knowledge of state of the art Spa trends in the luxury hospitality industry
- Excellent personal and communication skills
- Professional appearance and attitude
- Knowledge of Microsoft Office applications
Contractual Terms
- Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
- Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context.
Benefits
- Access to the company canteen, including on days off.
- Invitations to exclusive Castelfalfi staff events.
- Tailored training experiences based on the needs of the role and team.
- Discounts on dining, wellness, and sports activities within the resort and estate.
- Housing allowance solutions available, where applicable, for staff relocating from outside the area.
Provided Equipment
- Professional tools appropriate to the role.
- Uniforms and laundry service for operational staff.
Work location: Castelfalfi (FI).
A legal right to work in Italy is required.
This selection is open to candidates of both genders, pursuant to Legislative Decree 198/2006 and applicable equal opportunity legislation, as well as to people of all ages and nationalities, in compliance with legal provisions.
Applications must be sent to careers@castelfalfi.com, accompanied by authorization for the processing of personal data pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.
