Join our team

Accountant

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled Accountant.

Main duties and responsibilities

The professional figure will report to the manager of the passive area and will carry out the following tasks within the office:

• Updating supplier database according to company procedures
• Checking the correctness of tax documents with transport documents, contracts and purchase requests
• Registration of passive invoices
• Preparation and sending of Intrastat form
• Conservation and archiving of all accounting documents relating to the supplier area (rda, ddt, contracts)
• Control of employee expense reports
• Maintain relations with the Auditing Firm for the documentation within its competence
• Development and/or improvement of existing company procedures

The above guaranteeing compliance with the regulations and accounting principles both for the general accounting (first note, assets, accruals and deferrals) and the internal procedures for the analytical one (registrations for cost centers)

Requirements 

• Excellent knowledge of accounting and Italian accounting principles
• Knowledge of the legal provisions relating to the tasks entrusted (VAT, tax deadlines, Intrastat, etc.)
• Flexibility and ability to work to stringent deadlines
• Ability to work constructively and in synergy with the group to achieve common objectives, share projects, information and resources
• Analytical ability, proactivity and approach aimed at solving problems and making one's work more efficient
• Experience in the role of at least 2/3 years in structured companies or accounting firms
• Degree in Economics and/or accounting diploma
• Fair knowledge of the English language
• Good knowledge of Excel
• Knowledge of Microsoft Navision appreciated

Benefits

• Full Time CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training in order to improve personal and professional skills
• Participation in events reserved for Castelfalfi team members
• Discounts on catering, wellness and sports activities present in the resort and on the estate
• Accommodation with free wi-fi can be provided on request, if coming from outside the area

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in (FI), Tuscany, Italy. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to tracey.battisti@castelfalfi.com

Chambermaid

Main duties and responsibilities:

Main duties and responsibilities

• Cleaning of the rooms and of the common areas, following the directives of the department manager and company standards;
• Support in the laundry and supply of offices with linen, amenities, etc;
• Cleaning of changing rooms.

Requirements

• Excellent standing and communication and relational skills;
• At least one year's experience in hotel contexts;
• Organizational skills and a methodical approach to addressing the diverse needs of guests;
• Time management skills and ability to meet deadlines;
• Good knowledge of the English language;
• Excellent team working skills.

Benefits

• Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training to improve personal and professional skills;
• Participation in events reserved for Castelfalfi team members;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi may be provided upon request, if coming from outside the area.

Chef de Partie

Main duties and responsibilities:

Role Description

• The Chef de Partie takes an active part in the daily operations of the kitchen. He dedicates himself to the preparation and presentation of the dishes following the established recipes;
• Is responsible for the assigned lot, for its cleanliness and the equipment in use; completes all tasks taking into account the established timescales;
• Coordinates the Commis in its match ensuring that the preparations are carried out according to the directives;
• Supports in the preparation of food inventories and in the management of orders by monitoring the goods upon receipt, in cooperation with the manager;
• Knows and applies the correct HACCP regulations;
• Ensures compliance with health and safety standards in your kitchen.

Requirements

• At least 2 years of experience in the same role in 5 star and/or chain hotels;
• Has excellent knowledge of Tuscan cuisine;
• Is up to date on gastronomic trends, contemporary culinary techniques and the use of equipment;
• Is organized and reliable, precise and with attention to detail;
• Has a professional appearance, excellent communication and team work skills.

Benefits

• Full Time CCNL Tourism Contract with certainly interesting salary;
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Chef de Rang - Fine dining

Main duties and responsibilities:

Role Description

• The Chef de Rang takes care of providing table service, based on the operational standards present in the Restaurant;
• Ensures that the guest receives adequate attention and information on the culinary philosophy and that overall he or she enjoys the restaurant experience;
• Prepares the mise en place and sets up the work spaces before/after each service;
• Takes orders and relates to the guest in a friendly and professional way, explaining and suggesting the dishes on the menu;
• Enters orders on the PMS and ensures the correct timing of dishes during table service;
• Serves the dishes and collaborates with the Commis de Rang and the rest of the brigade for communication between the kitchen and the dining room;
• Ensures that the department's equipment is always in order and well cleaned;
• Ensures compliance with health and safety regulations in the room.

Requirements

• No less than 3 years of experience in 5 star hotels and/or fine dining restaurants. Experience gained abroad will represent an advantage for selection purposes;
• Excellent conversational knowledge of the English language. Further linguistic knowledge will be an advantage;
• Excellent knowledge of service standards relating to catering;
• Ability to work in a team, good communication and passion for luxury service.

Benefits

• Full Time CCNL Tourism Contract with certainly interesting salary;
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Commis de Partie

Main duties and responsibilities:

Main duties and responsibilities:

• Assistance to the Chef de Partie in the preparation, cooking and presentation of the dishes;
• Compliance with health and safety standards in the kitchen and reporting any problems that arise;
• Optimization of the cooking and preparation process with attention to speed and quality;
• Assume responsibility for the tasks assigned in the various kitchen sections;
• Take responsibility for the cleanliness of the assigned place;
• Collaborate in drawing up inventories;
• Be documented on HACCP regulations and check that they are applied;
• Identify with new gastronomic trends and techniques;
• Complete all tasks taking into account the established standards.

Requirements

• Punctuality, organization and reliability;
• Results orientation;
• Stress management;
• Knowledge of various working methods, ingredients, equipment and processes;
• Familiarity with the various cuts and cleaning of raw materials;
• Knowledge of the basics of Italian cuisine;
• Constant pursuit of personal development.

Benefits

• Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training to improve personal and professional skills;
• Participation in events reserved for Castelfalfi team members;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi may be provided upon request, if coming from outside the area.

Commis de Rang

Main duties and responsibilities:

Main duties and responsibilities

• Excellent team playing skills, punctuality, precision and attention to detail, empathy and customer orientation;
• Fluent English. Good knowledge of additional foreign languages ​​is an advantage;
• Experience in the role in high-level catering contexts or in five-star hospitality.

Requirements

• Punctuality, organization and reliability;
• Results orientation;
• Stress management;
• Knowledge of various working methods, ingredients, equipment and processes;
• Familiarity with the various cuts and cleaning of raw materials;
• Knowledge of the basics of Italian cuisine;
• Constant pursuit of personal development.

Benefits

• Full Time CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Concierge agent

Main duties and responsibilities:

Main duties and responsibilities

• Offer a warm, sincere and personalized welcome to all guests;
• Thorough understanding of essential hospitality standards and company policies;
• Proven ability to develop relationships with guests, suppliers and internal departments;
• Ability to project a professional and competent demeanor.

Requirements

• Excellent standing and communication and relational skills;
• At least one year's experience in hotel contexts;
• Organizational skills and a methodical approach to addressing the diverse needs of guests;
• Time management skills and ability to meet deadlines;
• Good knowledge of the English language;
• Excellent team working skills.

Benefits

• Full Time CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Executive Office Assistant

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Toscana Resort Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled Executive Office Assistant based in Milano.

Main duties and responsibilities:

• Support in managing administrative practices (signing contracts and filing, expense report, credit card statement, checking service orders and related delivery notes, etc.)
• Help in organizing the CEO's agenda and preparing the office/meeting rooms for meetings
• Support in organizing travel (searching and purchasing flight tickets, booking hotels, transfers, etc.)
• Carry out personal errands for the CEO when requested

Requiremets:

• Spoken and written English level at least B2
• Confidentiality
• General positive attitude and aptitude for work
• Excellent knowledge of the Office package and common IT tools
• Excellent organizational and planning skills
• Attention to detail and predisposition to problem solving
• Good communication skills
• Desire to learn and grow professionally (learning by doing)
• Availability to work on weekends and holidays when required
• Driving license B and own car

Benefits

• Full time contract in line with CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training to improve personal and professional skills
• Participation in events reserved for Castelfalfi team members
• Discounts on catering, wellness and sports activities present in the resort and on the estate
• Accommodation with free wi-fi may be provided upon request, if coming from outside the area

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in Castelfalfi (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com

Head Concierge

Main duties and responsibilities:

Main duties and responsibilities:

• Participate and be actively involved in Les Clefs d'Or activities to ensure that good connections and information network are maintained and improved;
• Coordinate with colleagues at Reception, Guest Relations, Porter & Butlers;
• Respond to guest inquiries regarding travel and transportation arrangements, airline ticketing/sightseeing, lost baggage requests, and other reasonable concierge duties and services;
• Running outside errands/escorting guests to destinations (e.g. clinics/stores, etc);
• Always be well informed about all activities within the hotel & the estate;
• Manage mail and postal requests;
• Manage incoming and outgoing items for both guests and the hotel;
• Maintain complete and easily accessible files and records necessary to ensure effective operations and future reference;
• Supervise the concierge team;
• Update and disseminate information on artistic, cultural and entertainment activities, shopping and places of interest in Tuscany in order to provide guests with accurate information, ensuring tickets or entry for guests to these activities.

Requirements:

• Participate and be actively involved in Les Clefs d'Or activities to ensure that good connections and information network are maintained and improved;
• Excellent standing and communication and relational skills;
• Organizational skills and a methodical approach to addressing the diverse needs of guests;
• Time management skills and ability to meet deadlines;
• Excellent knowledge of the English language;
• Excellent team working skills.

Benefits:

• Full Time CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Housekeeping Porter

Main duties and responsibilities:

Main duties and responsibilities:

• Cleaning of the rooms in support of the maids and of the common areas, following the directives of the department manager and company standards;
• Support in the laundry and supply of offices with linen, amenities, etc;
• Cleaning of changing rooms.

Requirements:

• 1 year of experience in the same role in 4 or 5 star hotel contexts required;
• Precision, attention to detail, excellent stress and time management, predisposition for teamwork, reliability, high standards of hygiene and cleanliness, good communication skills;
• Basic knowledge of the English language is required, as well as a good level of Italian;
• Availability to work shifts, holidays and weekends;
• Good interpersonal skills.

Benefits:

• Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training to improve personal and professional skills;
• Participation in events reserved for Castelfalfi team members;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi may be provided upon request, if coming from outside the area.

HR Administration Manager

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled HR Administration Manager.

Main duties and responsibilities

• Supervision of the administrative aspects of the employee's entire life in the company (hiring, transformation, extension, increase, termination)
• Planning HR and administration activities annually
• Overseeing the payroll function: Management of the entire cycle of monthly obligations relating to payroll processing, and annual obligations relating to contribution and tax declarations
• Ensure legal compliance
• Handle employee relations: Work with senior management to resolve employee relations issues pragmatically. Investigate employee relations issues and work to ensure human resources related decisions are consistent and fair
• Coordinate with the Finance Director in preparing the budget/forecast/actual
• Ensuring full compliance with company policies and procedures
• Leading HR administration team
• Elaborate monthly report
• Analize personnel costs and drafting the budget, monthly forecasts and monthly reconciliations

Requirements

• Previous experience of at least 2 years in similar roles within structured corporate entities or professional firms
• Economic-legal degree
• Good knowledge of labor law
• Good knowledge of the CCNL of Federturismo, Commerce and Agriculture
• Good knowledge of the English language
• Good knowledge of Zucchetti management software
• Good knowledge of Excel
• Accuracy, reliability, confidentiality and precision complete the profile.

Benefits

• Full time contract in line with CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training to improve personal and professional skills
• Participation in events reserved for Castelfalfi team members
• Discounts on catering, wellness and sports activities present in the resort and on the estate
• Accommodation with free wi-fi may be provided upon request, if coming from outside the area

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in Castelfalfi (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com

Low Voltage Project Manager

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled Low Voltage Project Manager.

Main duties and responsibilities

• Work closely with development and operations management teams at assigned clubs to create short and long - term low voltage infrastructure plans
• Review design at all stages of planning for low voltage budgetary roadmap
• Make effective decisions on projects when presented with changing requirements by overseeing change management for projects both in design and active construction
• Develop and manage vendor and integrator relationships to ensure accurate delivery and installation to designed specifications and standards
• Perform quality control and assurance (QA/QC) throughout design and development to ensure expected standards, schedules and budgets are responsibly managed

Requirements

• 4+ years of construction low voltage (technology) project management field experience
• Demonstrated field experience performing construction QA/QC and monitoring work performance of 3rd -party low voltage contractors and integrators
• Working knowledge of, and field experience with structured cabling, AV, CCTV, and access control systems and devices.
• Experience in managing large scale, multi-million dollar commercial/industrial projects.
• Experience with generating and reviewing RFI's and RFP's
• Familiarity with BICSI, EIA, TIA, and NEC standards
• Experience managing revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
• Demonstrates strong problem-solving skills and written and verbal communication skills 

Preferred Qualifications

• Degree In Construction Management, Engineering or other applicable field of study
• Ability to work independently and manage multiple projects simultaneously.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Flexibility and ability to pivot to new projects and desire to work in fast-paced environment.

Benefits

• Full time contract in line with CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training to improve personal and professional skills
• Participation in events reserved for Castelfalfi team members
• Discounts on catering, wellness and sports activities present in the resort and on the estate
• Accommodation with free wi-fi may be provided upon request, if coming from outside the area

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in Castelfalfi (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com

Maintenance/ Shift Engineer

Main duties and responsibilities:

Main duties and responsibilities

• Basic electrical maintenance (changing neon/light bulbs, light switches...);
• Basic mechanical maintenance (adjustment/replacement of door closers, removal of  keys/replacement of locks, cleaning/replacement of filters...);
• Basic plumbing maintenance (taps, toilet seats...);
• Basic building maintenance (small plastering, painting, varnishing);
• Basic carpentry (arrangement of furniture, drawers, door handles, locks...).

Requirements

• Knowledge of electrical systems (panels, UPS, room management, supervision systems...);
• Knowledge of mechanical systems (pumps, air handling units, water plants...);
• Knowledge of swimming pool systems;
• Excellent manual skills in carrying out small maintenance jobs (electrical, plumbing, blacksmith, carpenter, painting...);
• High school diploma in a technical field;
• At least 3 years' experience in a specific role. Coming from the hospitality sector is a plus for selection purposes;
• Good organizational skills, precision and problem-solving;
• Driving license B.

Benefits

• Full Time CCNL Tourism Contract with certainly interesting salary;
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate.

Marketing Intern

Main duties and responsibilities:

Stage

Main duties and responsibilities:

• Assist in planning, executing, and monitoring all marketing and communication activities across online and offline channels;
• Support the creation and management of engaging content for different platforms (website, newsletters, social media, collaterals, campaigns, etc.);
• Create, edit, and update marketing materials to ensure clarity and consistency;
• Assist in planning and executing marketing events;
• Help monitor and analyse marketing metrics to assess the effectiveness of key KPIs;
• Prepare presentations and reports to share with the team and colleagues from other departments;
• Provide general operational and administrative support as needed.

Requirements:

• Degree in Economics, Marketing, Communication, or equivalent fields;
• Familiarity with social media platforms and basic digital marketing concepts;
• Proficiency with the Microsoft Office Suite. Knowledge of the Adobe Suite is an advantage;
• Attention to detail, ability to manage multiple tasks simultaneously and meet deadlines;
• Excellent communication and interpersonal skills in both Italian and English;
• Strong organizational skills and a predisposition for teamwork.

Benefits: 

• Competitive internship monthly pay;
• Meals provided both when on duty and on days off;
• Continuous training to improve personal and professional skills;
• Participation in events reserved for Castelfalfi team members;
• Discounts on catering, wellness and sports activities present in the resort and on the estate.

PMS & Application Supervisor

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled PMS & Application Supervisor.

Main duties and responsibilities:

• Troubleshoot and resolve technical issues related to the applications used by the organization
• Develop, test, and deploy new applications as needed
• Ensure that all applications are functioning properly and are up to date with the latest security patches
• Provide support to end-users
• Collaborate with vendors to maintain and update hardware and software systems
• Collaborating with other departments within the organization to understand their needs and requirements
• Managing projects related to application development, deployment, and maintenance
• Providing training to end-users and other staff members as needed
• Conduct system analysis of application software to identify and propose solutions for problems
• Gather and document end-user requirements to create, prototype and test solutions

Requirements:

•  Experience: 2–5 years in relevant roles within hospitality technology
• Expertise in OPERA Product Suite: In-depth knowledge of OPERA PMS, OXI, IFCs, and OPERA Cloud.
• Knowledge of POS software Oracle Simphony
• Knowledge of other hospitality software is appreciated like Passportscan, Book4time e Alice
• Good communication skills
• Fluent in English, both spoken and written
• Driving license B.

Benefits

• Full time contract in line with CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training to improve personal and professional skills
• Participation in events reserved for Castelfalfi team members
• Discounts on catering, wellness and sports activities present in the resort and on the estate

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com

Pool Attendant

Main duties and responsibilities:

Main duties and responsibilities

• Manage the refreshing of the pool area;
• Support in supervising the cleaning and tidiness of common areas;
• Assist customers with the functioning of the wellness areas;
• Assist the spa therapists and the pool bar F&B team;
• Manage the opening and closing of wellness areas.
   

Requirements

• At least one year of experience working in a luxury context is preferable;
• Good knowledge of the English language; knowledge of a third language will be considered a plus;
• Preparation for welcoming and serving guests;
• Good knowledge of Wellness environments;
• Attitude to teamwork;
• Availability to work shifts and on weekends and holidays;
• Possession of a valid lifeguard license is preferred.
   

Benefits

• Long season full time contract in line with CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training to improve personal and professional skills;
• Participation in events reserved for Castelfalfi team members;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi may be provided upon request, if coming from outside the area.

Porter

Main duties and responsibilities:

Main duties and responsibilities

• Guarantees the first welcome to guests upon arrival, with warmth and empathy, in line with operational standards;
• Takes delivery of guests' luggage and ensures their prompt delivery to the rooms and villas where they will stay;
• Controls the entrance areas to the Resort and ensures their impeccable order;
• Constantly collaborates with the Front Office and Concierge departments, with the aim of satisfying all guest requests promptly and efficiently.

Requirements

• Excellent standing and communication and relational skills;
• Flexibility and strong guest orientation;
• Good knowledge of the English language;
• Excellent team working skills;
• Precision, punctuality, proactivity, attention to quality;
• B driving licence
• Role-based experience, gained in category hotels, is a plus for selection purposes.

Benefits

• Full Time CCNL Tourism Contract with certainly interesting salary;
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Purchasing Coordinator

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled Purchasing Coordinator.

Main duties and responsibilities:

• management of purchase requests for each department, evaluating the priorities that are created;
• request for quotes from suppliers, guaranteeing the quality and punctuality of deliveries for the chosen supplies;
• maximum attention in the choice and evaluation of suppliers, the acquisition of these must comply with the financial provisions;
• supervise the entire purchasing phase from order to receipt with operational support to the warehouse;
• weekly supply of food, beverages and consumables, respecting understocks;
• optimize the entire purchasing process where necessary;
• ensure product conformity in terms of quality;
• forecasting and organization of the storage of goods;
• Support where necessary for end-of-month inventory counts and in particular for the end-of-year inventory counts;
• responsible for the provisions and operation of company agreements.

Requirements:

• Problem solving skills
• Analytical skills
• Organizational skills
• Accounting skills
• Familiarity with systems and process management
• Negotiation and supply evaluation skills
• Good knowledge of English
• Navision management skills
• Ability to work under stress

Benefits

• Full time contract in line with CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training to improve personal and professional skills
• Participation in events reserved for Castelfalfi team members
• Discounts on catering, wellness and sports activities present in the resort and on the estate

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com

Purchasing Supervisor

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled Purchasing Supervisor.

Main duties and responsibilities:

• Management of purchase requests for each department, evaluating the priorities that are created
• Request for quotes from suppliers, guaranteeing the quality and punctuality of deliveries for the chosen supplies
• Ensure maximum attention in the choice and evaluation of suppliers, the acquisition of these must comply with the financial provisions
• Supervise the entire purchasing phase from order to receipt with operational support to the warehouse
• Manage the weekly supply of food, beverages and consumables, respecting understocks
• Optimize the entire purchasing process where necessary
• Track all purchases using a management program with registration of delivery notes and invoices;
• Management of administrative and operational practices
• Supervise the movement of all items including equipment, tracking everything with internal transfers
• Supervise product compliance
• Forecast and organize the storage of goods
• Sort incoming supplies
• Organize the logistics structure, with continuous updates on the equipment warehouse,
• preparing the end-of-season inventory
• Organize and structure the F&B inventory at the end of each month, finalizing the costs of each department
• Manage inventories and coordinate the logistics team

Requirements:

• At least two years of experience in a similar position in a hotel context
• Degree in business administration or equivalent disciplines
• Excellent knowledge of the English language
• Familiarity with the management of accounting systems and processes
• Excellent negotiation and supply evaluation skills, organizational skills, team management in large contexts
• Excellent information skills and knowledge of typical warehouse management systems (e.g. Navision)

Benefits

• Full time contract in line with CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training to improve personal and professional skills
• Participation in events reserved for Castelfalfi team members
• Discounts on catering, wellness and sports activities present in the resort and on the estate

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com

Sales Manager Leisure

Main duties and responsibilities:

Main responsibilities

• Working closely with our Director of Sales, you’ll be proactively and successfully contributing to our leisure strategy, building strong working relationships with our team on proposing and contracting new customers and agencies;
• Liaise and strengthen relationship with main accounts in order to drive business and increase fare market share, by hosting and attending FAM trips;
• Creatively investigating and identifying new and innovative opportunities in line with market trends;
• Utilize Various Prospecting Resources to solicit and secure new business on behalf of hotel;
• Qualify group business to generate rooms and catering revenue to impact RevPar performance;
• Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved;
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections and fam trips;
• Perform customer site inspections;
• Conduct sales calls to the assigned territories to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships;
• Track and focus on conversion to ensure hotel revenue objectives are impacted and achieved;
• Establish and maintain strong CRM hygiene including account creation, account traces, contact information, client email lists, bookings, etc;
• Understand and maximize the utilization of all automated sales and reservations systems involved with group business;
• Participate in sales meetings and strategy meetings as required;
• Respond and maintain effective correspondence with all potential clients;
• Produce and execute quarterly and annual action plans;
• Assist the Director of Sales and team in special projects aiming to increase demand, productivity and profit.

Requirements

• Fluent in English language;
• Excellent speaking, listening and presentation skills;
• Ability to work effectively both independently and as a team;
• Diplomacy and ability to effectively deal with management, clients and team;
• Ability to work under pressure and with tight deadlines;
• Excellent negotiation skills.

Benefits

• Full Time CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Security Agent

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Toscana Resort Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled Security Agent.

Main duties and responsibilities:

• Supervise the internal security of the hotel and the entire estate;
• Patrol the total area of ​​the Estate;
• Check the cameras inside the control room and the keys to all buildings;
• Replace the Security Manager if necessary.

We require:

• At least 4 years of experience in the same role in similar level structures;
• Punctuality, organization and reliability;
• Good standing;
• Flexibility and problem solving;
• Stress management;
• Availability to work on weekends and holidays;
• Fluent knowledge of the English language;
• Driving license B.

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com

Spa Therapist

Main duties and responsibilities:

Main duties and responsibilities:

• Delivery of treatment protocols in line with the spa brand to ensure the very best in spa experiences;
• Provide a warm and friendly yet professional manner to all guests;
• To be aware of guest’s individual needs and requirements;
• Responsible for the spa reception in absence of spa receptionist;
• Taking phone calls, bookings and making spa appointments;
• To work towards the financial goals set by the spa manager in terms of retail and treatment targets;
• Promoting the sale of products in conjunction with spa treatments;
• Ensures the highest levels of cleanliness and presentation standards in all areas of the spa.

Requirements

• Previous experience on the role in luxury Spa business, either a destination spa and/or a luxury hotel is a must;
• Excellent knowledge of English and Italian. The knowledge of a third European language would represent an advantage;
• High technical spa operation knowledge;
• Deep technical knowledge of a wide variety of treatments;
• Knowledge of state of the art Spa trends in the luxury hospitality industry;
• Excellent personal and communication skills;
• Professional appearance and attitude;
• Knowledge of Microsoft Office applications.

Benefits

• Full Time CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training in order to improve personal and professional skills;
• Participation in events reserved for Castelfalfi personnel;
• Discounts on catering, wellness and sports activities present in the resort and on the estate;
• Accommodation with free wi-fi can be provided on request, if coming from outside the area.

Talent Acquisition Manager

Main duties and responsibilities:

Main duties and responsibilities:

• Coordinate the recruitment process and interviews in line with the approved manning and according to the established time-to-hire, whilst ensuring an excellent candidate experience;
• Supervision of all phases of the candidate experience (including application screening, interviews and communications);
• Guarantee the implementation, optimization and integration of innovative and structured recruitment management with the aim of minimizing turnover and maximizing staff loyalty, fundamental for achieving company objectives;
• Organize training for department heads on recruitment and interview management techniques;
• Contribute to positioning Castelfalfi as an employer of choice through effective actions that attract talent;
• Coordinate with the Director of the Castelfalfi Academy in the establishment and subsequent management of partnerships with secondary schools and universities and participate in their job fairs to attract potential candidates;
• Manage contacts and contractual relationships with head hunting companies and employment agencies;
• Predict hiring needs based on company growth plans and support the preparation of the annual hiring budget in all company areas;
• Implement effective Employer Branding measures (e.g. talent attraction campaigns on social media, recruiting events, open days);
• Ability to manage a resource and take care of professional growth.

Requirements:

• 3 to 5 years of experience in a Talent Acquisition Manager role, preferably within the hospitality sector, with a solid understanding of career paths and role needs;
• Master's degree in disciplines related to Human Sciences, Master's degree in Human Resources;
• Excellent verbal and written communication skills, in Italian and English;
• Good understanding of sourcing techniques and tools (e.g. social networks);
• Training on selection and assessment techniques;
• Ability to build trusting relationships with Castelfalfi talent, able to work with early career colleagues as well as senior leadership;
• Ability to directly manage collaborators.

Benefits:

• Full time contract in line with CCNL (Italian Collective Bargaining Agreement);
• Meals provided both when on duty and on days off;
• Uniforms and their laundry;
• Continuous training to improve personal and professional skills;
• Participation in events reserved for Castelfalfi team members;
• Discounts on catering, wellness and sports activities present in the resort and on the estate.

Wellness, Yoga and Padel Instructor

Main duties and responsibilities:

Castelfalfi is a jewel set in the heart of Tuscany, a land that is historically rich in art, beauty, and culinary traditions.  Its village, the Borgo and the whole Estate, are framed by the natural wonder of its green hills, surrounded by kilometres of vineyards and olive groves, warm sun and a light breeze. 

Castelfalfi is the perfect luxury hospitality destination for those who want to get away from the bustle of life and want to indulge a more relaxed and peaceful lifestyle in connection with nature and the many outdoor activities available on its premises. 

We couldn’t provide such outstanding experience without our passionate team members, who are at the heart of the Castelfalfi emotional connection that shows up in our hospitality vision and in our delightful caring touches. 

If you would like to be part of such unique environment, we are looking for an outstanding and super skilled Wellness, Yoga and Padel Instructor.

Main duties and responsabilities

• Build a positive and trusting relationship with guests willing to start a fitness activity
• Evaluate guests’ fitness levels, health conditions and tailor individualized exercise programs to align with each person’s needs
• Explain exercises in detail, suggest alternatives when needed, always maintaining the highest best practices on gym safety and hygiene guidelines
• Monitor progress of guests’ fitness levels making suggestions and creating an engaging and interesting new path
• Lead both individual and group training sessions
• Research new exercise techniques and trends so to be always updated with possible guests’ preferences
• Responsible for keeping the fitness equipment in order and well displayed for guests’ use

Requirements

• Proved extensive experience as a Yoga and Padel Trainer
• Bachelor's degree in Fitness or Physical Education, Kinesiology, Sports Science or similar and/or relevant Certifications
• Fluent in English and Italian
• Well familiar with a wide variety of fitness programs, from simple exercises to more challenging training sessions
• Certification in Pilates and Padel
• Certification in personal training
• Biking and Hiking Background

Benefits

• Full Time CCNL (Italian Collective Bargaining Agreement)
• Meals provided both when on duty and on days off
• Uniforms and their laundry
• Continuous training in order to improve personal and professional skills
• Participation in events reserved for Castelfalfi personnel
• Discounts on catering, wellness and sports activities present in the resort and on the estate
• Accommodation with free wi-fi can be provided on request, if coming from outside the area

This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91.

This position is based in (FI), Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

All applications, should be sent with the data processing authorization, as requested by art. 13 of Legislative Decree no. 196/2003 and art. 13 GDPR 679/16, to job@castelfalfi.com