Commis de Rang

CASTELFALFI *****

is searching for a

COMMIS DE RANG 

Join the Castelfalfi Team! 

Castelfalfi, located in the heart of Tuscany, blends history, nature, and authentic hospitality. Our project includes three main Business Units: luxury tourism and hospitality, agriculture and residential development. 

At the heart of our mission lies hospitality, thoughtfully curated to offer unforgettable experiences in a unique setting. 

In 2025, we were honored by Travel + Leisure as the No. 1 Resort in Italy, No. 2 in Europe, and No. 17 among the 100 Best Hotels in the World, a recognition that celebrates the elegance, service, and deep connection to the land that define us. We are also certified as a Great Place to Work, affirming the value we place on the people who bring Castelfalfi to life every day. 

Our commitment to people is reflected in the creation of an inclusive environment that fosters a sense of belonging and appreciation, encouraging individuals to express their full potential and find fulfillment in their professional journey. 

Being part of our team means contributing to an outstanding project and sharing a unique experience within a passionate community that grows in harmony with the surrounding territory. 

If you would like to join our team, we are looking for a Commis de Rang.

Main duties and responsibilities

• Excellent team playing skills, punctuality, precision and attention to detail, empathy and customer orientation

• Fluent English. Good knowledge of additional foreign languages is an advantage

• Experience in the role in high-level catering contexts or in five-star hospitality

Requirements

• Punctuality, organization and reliability

• Results orientation

• Stress management

• Knowledge of various working methods, ingredients, equipment and processes

• Familiarity with the various cuts and cleaning of raw materials

• Knowledge of the basics of Italian cuisine

• Constant pursuit of personal development

Contractual Terms 

• Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
• Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context. 

Benefits 

• Access to the company canteen, including on days off.
• Invitations to exclusive Castelfalfi staff events.
• Tailored training experiences based on the needs of the role and team.
• Discounts on dining, wellness, and sports activities within the resort and estate.
• Housing allowance solutions available, where applicable, for staff relocating from outside the area. 

Provided Equipment 

• Professional tools appropriate to the role.
• Uniforms and laundry service for operational staff. 

Work location: Castelfalfi (FI).

A legal right to work in Italy is required.

This selection is open to candidates of both genders, pursuant to Legislative Decree 198/2006 and applicable equal opportunity legislation, as well as to people of all ages and nationalities, in compliance with legal provisions.

Applications must be sent to careers@castelfalfi.com, accompanied by authorization for the processing of personal data pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.

Concierge Agent

CASTELFALFI *****

Is searching for a

CONCIERGE AGENT

Join the Castelfalfi Team! 

Castelfalfi, located in the heart of Tuscany, blends history, nature, and authentic hospitality. Our project includes three main Business Units: luxury tourism and hospitality, agriculture and residential development.  

At the heart of our mission lies hospitality, thoughtfully curated to offer unforgettable experiences in a unique setting.  

In 2025, we were honored by Travel + Leisure as the No. 1 Resort in Italy, No. 2 in Europe, and No. 17 among the 100 Best Hotels in the World, a recognition that celebrates the elegance, service, and deep connection to the land that define us. We are also certified as a Great Place to Work, affirming the value we place on the people who bring Castelfalfi to life every day.  

Our commitment to people is reflected in the creation of an inclusive environment that fosters a sense of belonging and appreciation, encouraging individuals to express their full potential and find fulfillment in their professional journey.  

Being part of our team means contributing to an outstanding project and sharing a unique experience within a passionate community that grows in harmony with the surrounding territory.  

If you would like to join our team, we are looking for a Concierge Agent.

Main Duties and Responsibilities 

• Provide all guests with a warm, genuine, and personalized welcome
• Demonstrate thorough understanding of core hospitality standards and company policies
• Proven ability to build strong relationships with guests, vendors, and internal departments
• Consistently project a professional and competent demeanor 

Required Skills 

• Fluent knowledge of the English language
• At least one year of experience in a hotel environment
• Strong organizational skills and a methodical approach to meeting guest needs
• Time management skills and ability to meet deadlines
• Excellent team-working abilities 

Contractual Terms 

• Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
• Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context. 

Benefits 

• Access to the company canteen, including on days off.
• Invitations to exclusive Castelfalfi staff events.
• Tailored training experiences based on the needs of the role and team.
• Discounts on dining, wellness, and sports activities within the resort and estate.
• Housing allowance solutions available, where applicable, for staff relocating from outside the area. 

Provided Equipment 

• Professional tools appropriate to the role.
• Uniforms and laundry service for operational staff. 

Work location: Castelfalfi (FI).

A legal right to work in Italy is required.

This selection is open to candidates of both genders, pursuant to Legislative Decree 198/2006 and applicable equal opportunity legislation, as well as to people of all ages and nationalities, in compliance with legal provisions.

Applications must be sent to careers@castelfalfi.com, accompanied by authorization for the processing of personal data pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.

Concierge Supervisor

CASTELFALFI *****

Is searching for a

Concierge Supervisor

Join the Castelfalfi Team! 

Castelfalfi, located in the heart of Tuscany, blends history, nature, and authentic hospitality. Our project includes three main Business Units: luxury tourism and hospitality, agriculture and residential development.  

At the heart of our mission lies hospitality, thoughtfully curated to offer unforgettable experiences in a unique setting.  

In 2025, we were honored by Travel + Leisure as the No. 1 Resort in Italy, No. 2 in Europe, and No. 17 among the 100 Best Hotels in the World, a recognition that celebrates the elegance, service, and deep connection to the land that define us. We are also certified as a Great Place to Work, affirming the value we place on the people who bring Castelfalfi to life every day.  

Our commitment to people is reflected in the creation of an inclusive environment that fosters a sense of belonging and appreciation, encouraging individuals to express their full potential and find fulfillment in their professional journey.  

Being part of our team means contributing to an outstanding project and sharing a unique experience within a passionate community that grows in harmony with the surrounding territory.  

If you would like to join our team, we are looking for a Concierge Supervisor.

Main Duties and Responsibilities: 

• Respond to guest requests regarding travel and transportation arrangements, airline tickets/sightseeing tours, lost luggage claims, and other reasonable concierge-related tasks and services
• Run external errands/accompany guests to destinations (e.g., clinics, shops, etc.)
• Handle mail and postal requests
• Manage incoming and outgoing items for both hotel guests and local residents
• Coordinate with Front Desk colleagues for prompt luggage collection from rooms and upon guest arrival
• Oversee and ensure the front driveway remains free of traffic congestion and that valet services are delivered at the highest standards
• Maintain complete and easily accessible records and files to support efficient operations and future reference 

Requirements

• Minimum 2 years of experience in a similar role, within 5-star hotels and structured, international environments
• Excellent communication and interpersonal skills, with an empathetic and positive attitude
• Strong problem-solving abilities
• Fluent in Italian and English; knowledge of additional foreign languages is a plus
• Proficiency with MS Office Suite and major hotel PMS; experience with Opera is considered a plus 

Contractual Terms 

• Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
• Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context. 

Benefits 

• Access to the company canteen, including on days off.
• Invitations to exclusive Castelfalfi staff events.
• Tailored training experiences based on the needs of the role and team.
• Discounts on dining, wellness, and sports activities within the resort and estate.
• Housing allowance solutions available, where applicable, for staff relocating from outside the area. 

Provided Equipment 

• Professional tools appropriate to the role.
• Uniforms and laundry service for operational staff. 

Work location: Castelfalfi (FI).

A legal right to work in Italy is required.

This selection is open to candidates of both genders, pursuant to Legislative Decree 198/2006 and applicable equal opportunity legislation, as well as to people of all ages and nationalities, in compliance with legal provisions.

Applications must be sent to careers@castelfalfi.com, accompanied by authorization for the processing of personal data pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.

Demi Chef de Partie

CASTELFALFI *****

ricerca e seleziona un/una

DEMI CHEF DE PARTIE

Join the Castelfalfi Team! 

Castelfalfi, located in the heart of Tuscany, blends history, nature, and authentic hospitality. Our project includes three main Business Units: luxury tourism and hospitality, agriculture and residential development.  

At the heart of our mission lies hospitality, thoughtfully curated to offer unforgettable experiences in a unique setting.  

In 2025, we were honored by Travel + Leisure as the No. 1 Resort in Italy, No. 2 in Europe, and No. 17 among the 100 Best Hotels in the World, a recognition that celebrates the elegance, service, and deep connection to the land that define us. We are also certified as a Great Place to Work, affirming the value we place on the people who bring Castelfalfi to life every day.  

Our commitment to people is reflected in the creation of an inclusive environment that fosters a sense of belonging and appreciation, encouraging individuals to express their full potential and find fulfillment in their professional journey.  

Being part of our team means contributing to an outstanding project and sharing a unique experience within a passionate community that grows in harmony with the surrounding territory.  

If you would like to join our team, we are looking for a Demi Chef de Partie.

Main duties and responsabilities

• Assist the Chef de Partie in preparing, cooking, and presenting dishes;
• Adherence to kitchen health and safety standards and reporting any issues that arise;
• Optimization of the cooking and preparation process, focusing on speed and quality.
• Assume responsibility for assigned tasks in the various kitchen areas.
• Assume responsibility for the cleanliness of the assigned area.
• Collaborate in compiling inventories.
• Be knowledgeable about HACCP regulations and ensure they are implemented.
• Identify new culinary trends and techniques.
• Complete all tasks in accordance with established standards.

Requirements

• At least 3 years of experience in 5-star hotels and/or fine dining restaurants. Experience gained abroad will be an advantage in the selection process;

• Good conversational English;

• Excellent knowledge of restaurant service standards;

• Excellent standing and interpersonal skills;

• Ability to work in a team, good communication skills, and a passion for luxury service.

Contractual Terms 

• Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
• Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context. 

Benefits 

• Access to the company canteen, including on days off.
• Invitations to exclusive Castelfalfi staff events.
• Tailored training experiences based on the needs of the role and team.
• Discounts on dining, wellness, and sports activities within the resort and estate.
• Housing allowance solutions available, where applicable, for staff relocating from outside the area. 

Provided Equipment 

• Professional tools appropriate to the role.
• Uniforms and laundry service for operational staff. 

Work location: Castelfalfi (FI).

A legal right to work in Italy is required.

This selection is open to candidates of both genders, pursuant to Legislative Decree 198/2006 and applicable equal opportunity legislation, as well as to people of all ages and nationalities, in compliance with legal provisions.

Applications must be sent to careers@castelfalfi.com, accompanied by authorization for the processing of personal data pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.

Demi Chef de Rang

CASTELFALFI *****

ricerca e seleziona un/una

Demi Chef de Rang 

Join the Castelfalfi Team! 

Castelfalfi, located in the heart of Tuscany, blends history, nature, and authentic hospitality. Our project includes three main Business Units: luxury tourism and hospitality, agriculture and residential development.  

At the heart of our mission lies hospitality, thoughtfully curated to offer unforgettable experiences in a unique setting.  

In 2025, we were honored by Travel + Leisure as the No. 1 Resort in Italy, No. 2 in Europe, and No. 17 among the 100 Best Hotels in the World, a recognition that celebrates the elegance, service, and deep connection to the land that define us. We are also certified as a Great Place to Work, affirming the value we place on the people who bring Castelfalfi to life every day.  

Our commitment to people is reflected in the creation of an inclusive environment that fosters a sense of belonging and appreciation, encouraging individuals to express their full potential and find fulfillment in their professional journey.  

Being part of our team means contributing to an outstanding project and sharing a unique experience within a passionate community that grows in harmony with the surrounding territory.  

If you would like to join our team, we are looking for a Demi Chef de Rang.

Main Duties and Responsibilities

• The Demi Chef de Rang is responsible for providing table service, in accordance with the restaurant's operational standards;

• Ensures that guests receive adequate attention and information about the culinary philosophy and that they enjoy the overall dining experience;

• Prepares the table settings and sets up workspaces before and after each service;

• Serves dishes and collaborates with the Commis de Rang and the rest of the team to ensure communication between the kitchen and the dining room;

• Ensures that the department's equipment is always in order and thoroughly cleaned;

• Ensures compliance with health and safety regulations in the dining room.

Requirements

• At least 3 years of experience in 5-star hotels and/or fine dining restaurants. Experience gained abroad will be an advantage in the selection process;

• Good conversational English;

• Excellent knowledge of restaurant service standards;

• Excellent standing and interpersonal skills;

• Ability to work in a team, good communication skills, and a passion for luxury service.

Contractual Terms 

• Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
• Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context. 

Benefits 

• Access to the company canteen, including on days off.
• Invitations to exclusive Castelfalfi staff events.
• Tailored training experiences based on the needs of the role and team.
• Discounts on dining, wellness, and sports activities within the resort and estate.
• Housing allowance solutions available, where applicable, for staff relocating from outside the area. 

Provided Equipment 

• Professional tools appropriate to the role.
• Uniforms and laundry service for operational staff. 

Work location: Castelfalfi (FI).

A legal right to work in Italy is required.

This selection is open to candidates of both genders, pursuant to Legislative Decree 198/2006 and applicable equal opportunity legislation, as well as to people of all ages and nationalities, in compliance with legal provisions.

Applications must be sent to careers@castelfalfi.com, accompanied by authorization for the processing of personal data pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.

Deputy Housekeeper

CASTELFALFI *****

ricerca e seleziona un/una

Deputy Housekeeper

Join the Castelfalfi Team! 

Castelfalfi, located in the heart of Tuscany, blends history, nature, and authentic hospitality. Our project includes three main Business Units: luxury tourism and hospitality, agriculture and residential development.  

At the heart of our mission lies hospitality, thoughtfully curated to offer unforgettable experiences in a unique setting.  

In 2025, we were honored by Travel + Leisure as the No. 1 Resort in Italy, No. 2 in Europe, and No. 17 among the 100 Best Hotels in the World, a recognition that celebrates the elegance, service, and deep connection to the land that define us. We are also certified as a Great Place to Work, affirming the value we place on the people who bring Castelfalfi to life every day.  

Our commitment to people is reflected in the creation of an inclusive environment that fosters a sense of belonging and appreciation, encouraging individuals to express their full potential and find fulfillment in their professional journey.  

Being part of our team means contributing to an outstanding project and sharing a unique experience within a passionate community that grows in harmony with the surrounding territory.  

If you would like to join our team, we are looking for a Deputy Housekeeper.

Main duties and responsibilities 

• Support housekeeping management in all operational duties of the department, supervising the cleaning of rooms, public areas, and back-of-house, the maintenance of department equipment, and the management of the laundry department.
• Ensure that housekeeping services are delivered correctly according to company standards, timelines, and resort procedures.
• Guide the team in daily operations with the aim of correcting and improving service delivery.
• Collaborate with housekeeping management in the seasonal opening/closing of the property.
• Conduct department briefings based on day/evening shifts.
• Check the status of incoming, outgoing, and turndown rooms.
• Inspect common areas, verifying the work of relevant staff to ensure they are always well-maintained and clean.
• Ensure that back-of-the-house areas are consistently clean and tidy.
• Interact with guests and handle any special requests.
• Pack and unpack as requested.
• Manage lost and found items according to procedure.
• Check linen quality and manage loading, unloading, and partial stock.
• Report routine maintenance to the Maintenance Department; any extraordinary maintenance to your Service Manager.
• Compile the end-of-shift report, conducting a thorough handover.
• Ensure compliance with health and safety regulations in the Housekeeping department.
• Follow LQA standards and supervise the team's correct implementation.

Requirements

• At least 2 years of experience as a 2nd Housekeeper/Assistant Executive Housekeeper in a 5-star and/or chain hotel.

• Good command of English; additional language skills would be an advantage.

• Knowledge of in-house laundry operations.

• Stress management and team coordination skills.

• Knowledge of basic housekeeping products.

• Good knowledge of Microsoft Office and hotel management systems. Knowledge of the Protel operating system would be an advantage.

Contractual Terms 

• Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
• Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context. 

Benefits 

• Access to the company canteen, including on days off.
• Invitations to exclusive Castelfalfi staff events.
• Tailored training experiences based on the needs of the role and team.
• Discounts on dining, wellness, and sports activities within the resort and estate.
• Housing allowance solutions available, where applicable, for staff relocating from outside the area. 

Provided Equipment 

• Professional tools appropriate to the role.
• Uniforms and laundry service for operational staff. 

Work location: Castelfalfi (FI).

A legal right to work in Italy is required.

This selection is open to candidates of both genders, pursuant to Legislative Decree 198/2006 and applicable equal opportunity legislation, as well as to people of all ages and nationalities, in compliance with legal provisions.

Applications must be sent to careers@castelfalfi.com, accompanied by authorization for the processing of personal data pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018.